We guarantee you will love the KateKlein Pillow but if it is not meant for you, then simply return it. To make returns easy for you and us, we package the KateKlein Pillow in a sealed protective shell. You can touch, feel and try the pillow without removing the pillowcase-like protective shell. Once you decide to keep the pillow, simply cut the seal and save the protective shell for traveling with and storing your new KateKlein Pillow. Otherwise, just contact us within 10 days of receipt. We will arrange a return at no charge. As long as the pillow is still in original condition in the sealed protective shell, we will issue a full refund. Please see details on our return policy on our Legal page.
The KateKlein Pillow is designed and made to give you years of satisfaction. For optimal comfort, we recommend you fluff it every morning and evening so it always feels perfect. Just tap the front and back edges several times to circulate the air inside and allow the KateKlein Pillow to regain its full volume.
The KateKlein Pillow’s unique core and shell design helps assure a pristine sleep environment by making washing easy. Simply remove the core from the shell and toss the shell in the wash. For detailed washing instructions, please see the Pillow Care tab on our product page.